Contact us

For general information please call the District receptionist at 386-329-4500 or 800-451-7106

The following contact numbers are directed to staff who can either provide general information for your inquiries or who can pinpoint the expert or other appropriate person in their area of the District who can assist you with your question.

St. Johns River Water Management District service centers provide full service to permit applicants and the general public. Information and assistance is available as follows:

Irrigation Hotline: 386-329-4545
Regulatory assistance: 386-329-4570

For information on applications for a Consumptive Use Permit (CUP), an Environmental Resource Permit (ERP), a Water Well Construction Permit:

• General questions or comments: permitting@sjrwmd.com.
• Technical support on the use of online permitting: e-permit@sjrwmd.com.
• Any email correspondence regarding the application, including, but not limited to, submittal of additional information: applicationsupport@sjrwmd.com.
• Any email correspondence regarding the submittal of compliance data: compliancesupport@sjrwmd.com.

The Inspector General is the official District contact for reporting suspected fraud, waste and abuse. The Inspector General also reviews District processes and procedures and recommends efficiencies, and conducts special reviews as requested by the Governing Board.

Internally, District employees who suspect fraud, waste or abuse have a responsibility to report it to their supervisor, appropriate administrator or the Inspector General. The Inspector General will determine if an investigation is warranted, and if so, will investigate. Depending on the nature of a complaint, the Inspector General may coordinate with the District’s legal counsel, Office of Human Resources or other administrators as appropriate, or the appropriate law enforcement agency will be notified.

The legal basis for the Inspector General’s authority to conduct these audits is contained in Chapter 20.055, Florida Statutes (F.S.) Agency inspector general. Chapter 373.079, F.S. authorizes the Governing Board to appoint an Inspector General whose scope of work is unrestricted. The Inspector General’s office is independent of District management and cannot be prevented “from initiating, carrying out, or completing any audit or investigation.” As such, the Inspector General also has the authority to audit the records of private firms and nonprofit organizations which are awarded contracts by the District or receive District funds through cooperative agreements. This office is also responsible for advising on performance measures, standards and procedures for evaluating District programs, and assessing the reliability and validity of information provided which measures District programs, and make recommendations for improvement, if necessary. An Inspector General also helps ensure that there is effective coordination and cooperation with federal and state auditors with a view toward facilitating their work and avoiding duplication.

Contact the Inspector General to report significant instances of waste, misconduct, or mismanagement, including the following:

• Illegal or fraudulent conduct that endangers the public’s health, safety, or welfare
• Gross mismanagement
• Gross waste of public funds
• Gross neglect of duty

Inspector General
386-329-4500 or 800-451-7106
inspgen@sjrwmd.com
St. Johns River Water Management District
4049 Reid Street
Palatka, FL 32178-1429

State Chief Financial Officer’s Get Lean hotline and website
Submit ideas for eliminating fraud, waste and abuse or for improving how state government operates.
(800) GET-LEAN (438-5326)
https://getleanflorida.gov/