Local governments

Flooding in downtown Sanford Florida after Tropical Storm Fay

Flooding, hurricane information

Water is a year-round focus for the water management district. When hurricanes and other storms bring unusually high amounts of rain in a short amount of time, flooding can result. It is a natural condition for our state, but a condition that can have serious implications for Florida’s residents. Partnerships between individuals and govern­ment entities are necessary to minimize flooding impacts, protect personal property and assist flood victims during and after storm events.

If you are experiencing flooding, your first contact should be your local government.

Local government contacts

CountyCityOffice or DepartmentPhonePhone2
AlachuaCountywidePublic Works352-374-5245, Ext. 1215
AlachuaGainesvillePublic Works352-334-5072
AlachuaHawthorneCity Manager352-481-2432
AlachuaMicanopyTown Administrator352-466-3121
BakerCountywideRoad Department904-275-2373
BakerGlen St. MaryTown Clerk904-259-3777
BakerMacclenyCity Hall904-259-6261
BrevardCountywideRoad and Bridge (north)321-264-5084
BrevardCountywideRoad and Bridge (central)321-455-1389
BrevardCountywideRoad and Bridge (south)321-255-4310
BrevardCape CanaveralPublic Works321-868-1240
BrevardCocoaUtilities321-433-8400
BrevardCocoaPublic Works321-433-8770
BrevardCocoa BeachStormwater Department321-868-3292
BrevardIndialanticPublic Works321-984-5224
BrevardIndian Harbour BeachPublic Works321-773-3181, Ext. 139
BrevardMalabarTown Hall321-727-7764
BrevardMelbourneStreets and Stormwater321-953-6231
BrevardMelbourne BeachPublic Works321-724-5860
BrevardMelbourne VillageBuilding Department321-723-8300
BrevardPalm BayPublic Works321-952-3438
BrevardPalm ShoresTown Hall321-242-4555
BrevardRockledgePublic Works321-690-3961
BrevardSatellite BeachPublic Works321-777-2309
BrevardTitusvilleStormwater321-383-5798
BrevardWest MelbournePublic Works321-727-3710
ClayClay CountyPublic Works904-284-6335
ClayGreen Cove SpringsPublic Works904-297-7500, Ext. 2213
ClayKeystone HeightsCity Hall352-473-4807
ClayOrange ParkPublic Works904-264-5555904-264-7411
ClayPenney FarmsTown Hall904-529-9078
DuvalAtlantic BeachPublic Works904-247-5834
DuvalBaldwinPublic Works904-635-5955
DuvalJacksonvillePublic Works904-630-2489 (CITY)
DuvalJacksonville BeachPublic Works904-247-6219
DuvalNeptune BeachPublic Works904-270-2400, Ext. 31
FlaglerCountywidePublic Works386-313-4136
FlaglerBeverly BeachTown Clerk386-439-6888
FlaglerBunnellPublic Works386-437-7515
FlaglerFlagler BeachCity Hall386-517-2000
FlaglerMarinelandMayor904-461-4005
FlaglerPalm CoastCustomer Service386-986-2360
Indian RiverCountywideRoad and Bridge772-770-5085
Indian RiverFellsmerePublic Works772-646-6316772-413-1675
Indian RiverIndian River ShoresTown Manager772-231-1771
Indian RiverOrchidTown Manager772-581-2770
Indian RiverSebastianStorm Water772-228-7052
Indian RiverVero BeachPublic Works772-978-4800
LakeCountywideRoad and Bridge352-343-6439
LakeAstatulaCity Clerk352-742-1100
LakeClermontPublic Services352-394-7177
LakeEustisPublic Works352-357-2414
LakeFruitland ParkCity Hall352-360-6727
LakeGrovelandStreet Department352-429-2438
LakeHowey-in-the-HillsPublic Works352-516-1346
LakeLady LakePublic Works352-751-1526
LakeLeesburgPublic Works352-435-9442
LakeMascottePublic Services352-429-4429
LakeMinneolaPublic Works352-516-3929
LakeMontverdeCity Clerk407-469-2681
LakeMount DoraPublic Works352-735-7151
LakeTavaresStormwater352-742-6300
LakeUmatillaPublic Works352-669-1539
MarionCountywideTransportation352-671-8686
MarionBelleviewPublic Works352-245-7021
MarionMcIntoshTown Clerk352-591-1047
MarionOcalaPublic Works352-351-6738
MarionReddickTown Clerk352-591-4095
MarionCountywideEmergency352-591-3250
NassauNassau CountyPublic Works904-491-7330
NassauCallahanWater and Sewer904-879-1835
NassauFernandina BeachCity Clerk904-310-3115
NassauHilliardPublic Works904-845-2711
OrangeCountywideCitizens Response Center311
OrangeApopkaEngineering407-703-1718
OrangeBelle Isle407-851-7730
OrangeEatonville407-623-8900
OrangeEdgewoodCity Hall407-851-2920
OrangeMaitlandPublic Works407-539-6252
OrangeOaklandPublic Works407-656-1117
OrangeOcoeeEmergency Operations Center407-905-3100
OrangeOrlandoStreets and Drainage407-246-2238
OrangeWinter GardenPublic Services407-656-4111
OrangeWinter ParkPublic Works407-599-3219
OsceolaOsceola CountyRoad and Bridge407-742-7500
OkeechobeeCountywideEmergency Management863-763-3212
PutnamCountywidePublic Works386-329-0346
PutnamCrescent CityCity Manager386-698-2525, Ext. 246
PutnamInterlachenCity Clerk386-684-3811
PutnamPalatkaPlanning and Zoning386-329-0103
PutnamPomona ParkTown Clerk386-649-4902
PutnamWelakaTown Clerk386-467-9800
SeminoleCountywideRoads–Stormwater Management407-665-7623
SeminoleAltamonte SpringsPublic Works407-571-8340
SeminoleCasselberryPublic Works407-262-7725, Ext. 5
SeminoleLake MaryPublic Works407-585-1452
SeminoleLongwoodPublic Works407-263-2382
SeminoleAfter hours: CountywideEmergency407-339-1297
SeminoleOviedoPublic Works Operations407-971-5682
SeminoleSanfordPublic Works407-688-5080
SeminoleWinter SpringsPublic Works407-327-2669
St. JohnsCountywideRoad and Bridge904-209-0246
St. JohnsHastingsTown Manager904-692-1420
St. JohnsSt. AugustinePublic Works904-825-1040
St. JohnsSt. Augustine BeachPublic Works904-471-1119
VolusiaVolusia CountyRoad and Bridge386-822-6422
VolusiaDaytona BeachUtilities386-671-8800
VolusiaDaytona Beach Shores386-763-5333
VolusiaDeBaryCity Manager386-668-2040, Ext. 305
VolusiaDeLandDeputy City Engineer386-626-7189
VolusiaDeltonaPublic Works386-878-8100
VolusiaEdgewaterPublic Works386-424-4007
VolusiaHolly HillPublic Works386-248-9463
VolusiaLake Helen386-228-2121
VolusiaNew Smyrna BeachMaintenance Operations386-424-2202
VolusiaOak HillCity Clerk386-345-3522
VolusiaOrange CityPublic Works386-775-5447
VolusiaAfter hours: CountywideSheriff’s Office386-736-5999
VolusiaEmergenciesEmergencies386-804-2923
VolusiaOrmond BeachPublic Works386-676-3220
VolusiaPiersonTown Hall386-749-2661
VolusiaPonce InletPublic Works386-322-6729
VolusiaPort OrangePublic Works386-506-5575
VolusiaSouth DaytonaPublic Works386-322-3080

State and national contacts

Federal Emergency Management Agency (FEMA)fema.gov
Disaster assistance800-462-9029
Floodplain maps (fee charged)877-336-2627
National Flood Insurance Program888-356-6329
American Red Crossredcross.org
Alachua County352-376-4669
Baker, Bradford, Clay, Duval, Nassau and Putnam counties904-358-8091
Brevard County321-890-1002
Flagler, Lake, Marion and Volusia counties386-226-1400
Indian River County772-562-2549
Orange, Osceola and Seminole counties407-894-4141
St. Johns County904-797-3851
Florida Department of Environmental Protection (DEP) – Division of Water Resource Managementwww.dep.state.fl.us850-245-8336
Florida Division of Emergency Managementfloridadisaster.org850-413-9969
National Oceanic and Atmospheric Administration (NOAA)noaa.gov
U.S. Army Corps of Engineers (USACE)www.usace.army.mil904-232-1697
U.S. Geological Survey (USGS)usgs.gov888-275-8747
U.S. Environmental Protection Agency (EPA)epa.gov800-241-1754

Flooding issues

The Upper St. Johns River Basin Project is semi-structural. Water control structures at Canal 54 channel water near the Stick Marsh.

The Upper St. Johns River Basin Project is semi-structural. Water control structures at Canal 54 channel water near the Stick Marsh.

Extreme rainfall can cause the St. Johns River to surge beyond its banks, damaging homes and businesses along the river and its lakes.

After a devastating flood in the 1940s, the Upper St. Johns River Basin Project was planned to control flooding on the St. Johns River in Osceola, Brevard and Indian River counties. One component of this project is Canal 54 (C-54). Located along the county line of Brevard and Indian River counties, C-54 was originally designed to divert water from the upper St. Johns River into the Indian River Lagoon. The upper basin project was redesigned in the 1980s to address environmental concerns with the original design and the role of C-54 changed.

As part of the original upper basin project, C-54 discharged directly from the St. Johns River to the lagoon. However, C-54 is no longer directly connected to the St. Johns River, but instead serves only as an emergency overflow for the St. Johns Water Management Area to ensure that extreme flood events do not overtop the flood protection levees.

In the historic and unprecedented 2004 hurricane season, nearly 4 feet of rain fell on east-central Florida during a 60-day period. The rainfall statistics were phenomenal — a series of storms that would only be expected once every 200 years. Both water levels and frustration levels were especially high in the Middle St. Johns River Basin (Lake Harney north to Lake George, including lakes Jesup and Monroe), and as the river overran its banks, some called for the St. Johns River Water Management District to provide flood relief by releasing water from the St. Johns River to the Indian River through C-54, located about 120 miles to the south.

Contrary to popular belief, the use of C-54 to release water from the headwaters of the St. Johns River would have provided no flood relief to the middle basin (east-central Florida). During the 2004 floods, the upper basin project operated as designed to provide flood relief within the project area. However, the project does not provide flood protection in the middle St. Johns River and there are no similar flood protection facilities in the middle St. Johns River area.

Flooding occurred in the middle St. Johns River Basin in 2004; this scene at the State Road 46 bridge near Lake Jesup on Sept. 30, 2004.

Control structure at C-54

Canal 54 stretches from the St. Johns River to the Indian River Lagoon.

When the St. Johns Water Management Area is full, discharges to the St. Johns River are halted and discharges are made through C-54. Following Hurricane Frances (September 2004) when discharges were made through C-54, the result was a reduction in flow to the St. Johns River of only 600 cubic feet per second (cfs). Water management district engineers estimate that a 600-cfs reduction in flow from the upper basin project would have resulted in less than a half-inch reduction in the water level on Lake Monroe. Why such a small impact? Because flows out of the uncontrolled tributaries of the middle St. Johns River are much larger than this. For example, flow out of the Econlockhatchee River has been measured at more than 10,000 cfs, and this is only one of several tributaries of the middle St. Johns River.

Downstream of the upper basin project area, flood levels are reduced as far north as Lake Poinsett. For example, flood elevations on Lake Washington can be reduced by about half a foot for the 100-year flood event. However, as with any flood protection project, there are limits to the level of flood protection benefits and the areas benefited by the project. While the project reduces flooding in much of the upper St. Johns, it does not eliminate flooding in many areas. The project does not reduce flooding in the river’s middle basin in east-central Florida, including Lake Monroe. This is due to the fact that additional areas drain to the middle basin, such as the Econlockhatchee River and other tributaries that do not have comparable flood control facilities.

Water management district engineers have concluded that the flooding that occurred on lakes Monroe and Harney in 2004 was due primarily to local rainfall conditions and that greater use of C-54 would not have reduced the damage caused by these floods.

Collaborating on flooding issues

The district’s role in flooding emergencies
The St. Johns River Water Management District works with local governments and other agencies before, during and after a flood event. The district operates and maintains more than 100 major and minor water control structures, including 11 spillways, three navigational locks, approximately 300 miles of levees, and 30 pump stations, such as the Moss Bluff Lock and Dam in Marion County, Lake Washington Weir in Brevard County, Apopka-Beauclair Lock and Dam in Lake County, the Burrell Lock and Dam in Lake County, and the Harris Bayou between lakes Harris and Griffin in Lake County. Those structures are the only controls the district has of water levels in the St. Johns and Ocklawaha rivers. The district also restores wetlands and floodplain areas that provide flood water storage. Through its permit¬ting program, the district ensures that stormwater is managed on development sites and that new drainage ditches or significant changes to existing ditches are coordinated regionally. The district and the Florida Department of Environmental Protection issue permits to install stormwater systems, but it is often the responsibility of a developer or homeowners association to maintain the systems. In addition, the district assists local governments in emergency response during disasters and to incorporate flood protection elements into their comprehensive land use plans.

Your local government’s role
Local governments are responsible for emergency responses during storms, land use planning, maintaining stormwater/drainage systems, implementing a master stormwater plan for solving flooding, implementing stormwater retrofit projects in older communities that were built prior to stormwater rules, and adopting local laws that focus on building and road elevations, setbacks from waterbodies, fill limitations, sanitary codes and structures allowed in floodplains.

Your role
Individuals can protect themselves from flooding by being proactive ahead of storm season and conducting periodic maintenance. As an individual, you can protect yourself and your property by keeping debris out of storm drains and ditches, reporting clogged ditches to your local government, obtaining flood insurance through the National Flood Insurance Program, determining whether a home or land you are considering buying is in a floodplain or flood-prone area, and by flood proofing your home.